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Employees and Employers- EI and ROE Posted on Mar 29, 2020

If you are employed or were recently employed (if you are an employer that has employees, please read this section too):

Employment Insurance (EI) sickness benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, quarantine, lay off or because must care for a family member.

The number of weeks of benefits you get depends on how long you’re unable to work for medical reasons. You could receive 55% of your insurable earnings* up to a maximum of $573 a week. The amount you receive depends on your insurable earnings before taxes in the past 52 weeks or since the start of your last claim, whichever is shorter.

Insurable earnings include most of the different types of compensation from employment, such as wages, tips, bonuses and commissions.


If someone refuses to work because of the risk of contracting the virus, they can apply for regular EI benefits, but the employer will produce an ROE marked with “E = Voluntary termination” or “N = Leave”.

 

Employees should apply here: https://www.canada.ca/en/services/benefits/ei/ei-sickness/apply.html
 

You need to receive an ROE from your employer. You can apply and get the ROE later. You won’t be paid, until ROE is issued by your employer.

 

If you are an employer producing ROEs, use the below codes:

If a person is under quarantine but does not have the disease: the reason on their record of employment must be “D – Illness”. 
If a person goes into voluntary isolation: the reason on their record of employment must be “D – Illness”. Claims will be evaluated on a case-by-case basis.
If an employer closes his business, the reason on the worker’s record of employment must be “A – Lack of work”.
If a worker refuses to work because of the risk, the reason on their record of employment must be “E – Voluntary termination” or “N = Leave. Claims will be evaluated on a case-by-case basis.

There is no guarantee these claims will be accepted as each application is evaluated on a case-by-case basis. 

Best way to issue ROEs is through ROE Web: https://www.canada.ca/en/employment-social-development/programs/ei/ei-list/ei-roe/access-roe.html

Your organization needs to be registered for the service. You can then issue the ROE yourself or invite a representative to do it on your behalf.